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Andrew Leech
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New Fleet Management Division for Care Sector
EV leasing and salary sacrifice provider, Fleet Evolution, has launched a new specialist fleet management division, Mercia Fleet Management, targeted at the care sector, following demand from its existing customer base.
A New Chapter in Fleet Management for the Care Sector
Tamworth, West Midlands-based Fleet Evolution, one of the early introducers of EV salary sacrifice schemes in the UK, has been providing bespoke, personalised fleet management services for the last four years, typically for salary sacrifice clients who want a higher level of customer care.
Why the Care Sector Needs Dedicated Fleet Support
In formalising these services in a new division, which will be largely Midlands-centric, Mercia Fleet Management will focus on care providers – a stronghold for Fleet Evolution based on its ability to adapt and customise vehicles for care companies that it has built up over a number of years.
Comprehensive Services for Care Providers
Mercia Fleet Management will offer a comprehensive portfolio of fleet management services, including fleet policy provision, vehicle acquisition and adaptation advice, licence checking, risk management, fleet service scheduling, vehicle logistics and daily rental, plus wider mobility services.
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Putting Customer Needs First
“Through Mercia Fleet Management we will be providing what are seen as standard fleet management services – but aimed specifically at the care sector which has been one of our strengths in recent years,” said Andrew Leech, managing director at Fleet Evolution and head of the new fleet management division.
“Many conventional fleet management companies are very volume focused and are keen to offer minimal level services in return for large numbers of vehicles at low cost. They are largely unaware of the special needs of the care sector.
“But our approach is different. We provide high levels of personalised customer service specifically for the care sector where the needs of the customer are the first things that we consider, rather than simply ticking boxes and providing basic levels of service,” he said.
Delivering Value and Expertise
“One of our core objectives will be to provide savings for our clients, as well as offering expert advice on fleet policy and vehicle adaptation – all core areas of expertise.
“We can then factor any savings we make back into our rates to make them more efficient and cost-effective for the client,” he said.
Why ‘Mercia Fleet Management’?
Leech said the name – Mercia Fleet Management – was based on the Midlands-focused nature of the new division.
“Mercia was the historical name for Middle England where our main focus will be with the new division, as we believe this will help us offer a higher level of customer service,” he added.
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